Administrative Dispatcher

Job Overview
This role serves as a critical bridge between Administrative and field operations, ensuring that the company maintains high compliance standards while achieving 100% contract fulfillment through dispatching and administrative support.

Key Responsibilities

1. Candidate Pipeline Management

• Source top candidates for guard roles, and submit names to Project Manager for interviewing purposes.
• Review incoming resumes to verify relevant experience and qualifications before submitting to the Project Manager.

1. Operational Dispatch & Scheduling

• Attendance Monitoring: Actively monitor guard check-ins; initiate immediate outreach to guards who have not clocked in within the required grace period.
• Shift Fulfillment: Assist Project Managers (PMs) in aggressive outreach to fill open posts or "call-outs" to maintain 100% contract fulfillment.
• Communication Hub: Serve as point of contact for guards regarding late arrivals or no shows.​​​​​​​

1. Document Collection & Reporting

• Personnel Record Management: Gather, verify, and organize employee documentation (such as certifications and licenses) and upload all files to the designated Google Drive folders daily.
• Daily Documentation Reporting: Audit incoming personnel files for completeness and compile a status report to be delivered to management each morning.
• Administrative File Auditing: Conduct routine checks on digital personnel records to ensure accuracy, and provide management with a daily summary of missing or pending documentation.

Requirements & Qualifications

• Availability: Part-time with some flexibility to handle urgent operational needs outside of scheduled hours as needed. Must be able to work Monday-Thursday 6:30pm-12am/ Friday- Sunday 6:30pm-12am. PT hours. Networking required between the employees covering these shifts.
• Communication: Exceptional verbal and written communication skills (required for both professional administrative interactions and dispatching).
• Technical Proficiency: Comfortable with HRIS software, scheduling apps, and digital communication tools (Google Workspace experience a plus).
• Discretion: Ability to handle sensitive employee and company information with the highest level of confidentiality.

Work Environment

• This is a remote position.
• Must be comfortable utilizing multiple screens and communication platforms simultaneously.