Quality Engineer

Quality Engineer

Pandrol USA LP

Full Time

Memphis, TN, US

• MAIN PURPOSE OF JOB
• Oversees the responsibility for ensuring that the appropriate current standard quality systems are implemented and effective.
• Meets with customers to negotiate quality standards, resolve quality issues, and perform Advanced Product Quality Planning (APQP) on new programs.
• Responsible for managing quality technicians.
• Manages day to day activities for the quality department.
• Responsible for reporting corporate KPIs monthly.

• KEY AREAS OF ACTIVITY AND RESPONSIBILITY
• Manage QHSE programs to ensure compliance with ISO:9001/14001/45001 and AAR regulations.
• Represents the organization in regulatory and customer audits as needed.
• Devise and implement quality systems/procedures that provide continuous improvement methodology supporting engineering consistency, design and advance quality planning.
• Ensure that the product and processes meet appropriate ISO and Railroad standards
• Coordinate in-process audits in compliance with current standards. Problem solve, analyze and introduce corrective action from these audits.
• Maintain close communication with customers to ensure quality expectations are met and that corrective actions are completed on time.
• Manage CAR and NC material flow and organized MRB meeting to disposition material
• Facilitate top management review meetings and maintain the integrity of the QMS.
• Ensure new products and process changes follow the Production Part Approval Process.
• Analyze CCR data with CFT to ensure proper actions are taking place and driven to completion.
• Use six sigma tools and methodology to resolve process and business problems.
• Perform and manage the in-process checks pertaining to microstructural evaluation
• Ensures the organization is compliant with quality, H&S and environment regulations including training and qualification requirements to personnel.
• Interacts with global quality network to improve and standardize group documents and processes.
• Reviews AAR Circulars, CH7 reporting and communicates relevant information to the organization.
• Manages QC Tech schedules and provide feedback as needed.
• Perform other duties as needed or requested by Manager.

• CONTACTS
• Internal
• Pandrol site Personnel
• Pandrol business unit personnel

• External
• Peers
• Customers
• Vendors

• SKILLS NEEDED
• Bachelor’s Degree in a technical discipline or non-technical degree with 10 years of relevant experience
• Metallurgical experience required to perform root cause analysis
• NDT Level 2 – Experience using Magnaflux equipment.
• Qualified auditor with knowledge of ISO 9001 quality management systems or equivalent - desired
• Understanding of Heat treatment, Forging of Steels, and injection molding of Plastics
• Six Sigma and lean certifications or training
• Self-starter that can work in an independent manner.
• Demonstrated knowledge of Quality tools like PPAP (Production Part Approval Process), problem solving tools like A3 and 8D
• Demonstrated knowledge of Statistical Process Control (SPC) and Measurement System Analysis (MSA)
• Computer proficient; detailed and comprehensive report writing
• Knowledge and experience with basic problem-solving tools
• Ability to work with employees at all levels of the organization
• Excellent interpersonal, communication and documentation skills
• Ability to manage teams across multiple shifts.

• MEASUREMENT

Primary measures of successful performance will be:

• On-time customer support and corrective action reporting.
• Accurate and on-time data reporting.
• Several departmental KPIs measuring the KPIV and KPOVs

• CONTRACTUAL/ FINANCIAL AUTHORITY
• None