Technical Writer

PROJECT DESCRIPTION: The ICPWeb project is a web-based application supporting the processing and tracking of periodic mailers both sent and then received by HRA. This application is responsible for the stopping of benefit closing as a result of processing of returned periodic mailers. This application is also part of the re-engineering effort for the (IVS) Information Verification Services collaterals implementation. Population of the IVS collaterals is now tied to the processing of ICPWeb periodic mailers.

Tasks & Duties

• Create and maintain technical artefacts for agency wide applications

• Lead the preparation and consolidation of application inventories across DEV, QA, and PROD environments.

• Develop and review Bills of Materials (BOM) for applications prior to submission to I&O and governance bodies.

• Create and standardize Runbooks, System Architecture Documents, and Security Accreditation artifacts.

• Prepare and submit firewall rules for inbound and outbound communications.

• Verify provisioned infrastructure components against approved architecture designs.

• Establish documentation standards, templates, and governance processes.

• Liaise with Infrastructure, Security, Architecture, and Operations teams to ensure documentation accuracy and compliance.